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FAQ’S
Frequently asked question
What types of jewelry are available?
We offer a diverse selection of jewelry, including necklaces, rings, earrings, bracelets, and more. Our range includes both timeless classics and modern styles to complement any outfit or occasion.
How can I place an order?
How can I place an order?
Which payment methods do you accept?
We accept all major credit cards, such as Visa, MasterCard, American Express, and Discover, along with PayPal. All transactions are processed securely.
Do you provide free shipping?
Yes, we offer free shipping on all orders over $20. For orders below this amount, shipping fees will be calculated during checkout.
How long does shipping take?
Orders are usually processed within 1-2 business days. Depending on your location, delivery typically takes between 5-7 business days after processing
Can I return or exchange my purchase?
Absolutely! If you're not satisfied with your item, you can return it within 30 days for a refund or exchange, following our return policy guidelines.
How should I care for my jewelry?
To preserve your jewelry’s quality, store it in a dry place and avoid exposure to water, perfumes, or chemicals. Clean your pieces gently with a soft cloth to keep them shining.
What if my item arrives damaged?
If you receive a damaged or defective piece, please contact our customer support team within 48 hours of receiving your order, and we’ll assist you with a return or exchange.
How can I get in touch with customer support?
Our customer support team is available 24/7. Simply reach out via the "Contact Us" section on our website.
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