Privacy Policy

Privacy Policy for Noor Zara Jewellery

This Privacy Policy explains how Noor Zara collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, noorzara.com. If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint, please contact us via email at maxraja044@gmail.com or by mail at our address in Pakistan.

Collecting Personal Information

When you visit our site, we collect information about your device, your interactions, and any information needed to process your purchases. This information about identifiable individuals is referred to as “Personal Information” in this policy.

Types of Personal Information We Collect

  1. Device Information

    • Purpose: Ensure the site loads correctly and analyze usage for improvements.
    • Collected From: Automatically via cookies, log files, web beacons, tags, or pixels.
    • Shared With: Our processor, Shopify.
    • Personal Information Collected: Web browser version, IP address, time zone, cookie data, viewed products, search terms, and site interactions.
  2. Order Information

    • Purpose: Provide products or services, process payments, arrange shipping, send invoices, communicate, and screen orders for potential fraud.
    • Collected From: You.
    • Shared With: Our processor, Shopify.
    • Personal Information Collected: Name, billing/shipping address, payment details (including credit card numbers), email address, and phone number.
  3. Customer Support Information

    • Purpose: Provide customer support.
    • Collected From: You.

Minors

Our site is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill contracts with you, including Shopify, which powers our online store. Shopify’s privacy policy is available here.

We may also share your Personal Information to comply with applicable laws, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information for targeted advertising that may interest you, including Google Analytics and Shopify Audiences. Learn more and opt-out through these links:

For broader opt-out options, visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide our services, process payments, ship orders, and keep you updated on products, services, and offers.

Lawful Basis for Processing (EEA Residents)

We process your Personal Information under these lawful bases:

  • Your consent
  • Performance of the contract
  • Compliance with legal obligations
  • Legitimate interests

Retention

We retain your Personal Information as long as necessary unless you request its deletion. See the "Your Rights" section below for more details on requesting erasure.

Automated Decision-Making (EEA Residents)

You have the right to object to fully automated decision-making that significantly affects you. Shopify uses limited automated decision-making for fraud prevention, which does not have legal or significant effects on you.

Selling Personal Information

Our site may sell Personal Information, as defined by the California Consumer Privacy Act (CCPA). This includes information shared through Shopify Audiences. You can opt-out of such sales through the appropriate settings or by contacting us.

Your Rights

  1. GDPR (EEA Residents)

    • You have the right to access, port, correct, or erase your Personal Information. Contact us to exercise these rights. Information may be transferred to Canada and the U.S. under GDPR-compliant conditions.
  2. CCPA (California Residents)

    • You have the right to access, port, correct, or erase your Personal Information. You can also designate an authorized agent to submit these requests on your behalf. Contact us to exercise these rights.

Cookies

Cookies enhance your experience by storing your actions and preferences. We use both session and persistent cookies. You can manage cookie settings through your browser, but blocking cookies may impact your experience. More information about managing cookies can be found at allaboutcookies.org.

Do Not Track

We do not alter our data collection practices when detecting a "Do Not Track" signal from your browser due to a lack of industry standards.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Complaints

If you wish to lodge a complaint, please contact us. If you are unsatisfied with our response, you can contact the relevant data protection authority.